Shipping policy

Shipping Policy

Last updated: September 25, 2026

Thank you for shopping with us!

Order Processing

Orders are typically processed within 1–3 business days after payment is received. During holidays, promotions, or periods of high order volume, processing may take slightly longer.

Shipping Times

Estimated delivery times vary depending on the product, destination, and shipping method selected at checkout.

Standard Shipping: 5-12 business days
Express Shipping: 3-10 business days, where available

Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer due to customs, carrier delays, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, the product(s) ordered, and the available shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information when tracking is available.

Please allow up to several days for tracking information to become active after your order has shipped.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Incorrect Address

Please make sure your shipping address is correct before completing your order. If you provide an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.

Delayed or Lost Packages

If your package appears to be delayed or lost, please contact us at carinlay257@gmail.com with your order number. We will work with the shipping carrier to investigate the shipment.